[theqoo] PLAVE IS REIMBURSING THE VIDEO CALL PURCHASE AMOUNT IN FULL

Hello, this is VLAST SHOP.
Many people inquired about the Caligo Pt.2 video call fansign event. We sincerely apologize for causing confusion and disappointment by not providing sufficient guidance to the fans who have supported PLAVE for a long time.
Considering that this guidance was not sufficient, we will provide refunds to those who wish for a refund, limited to the event application products held at VLAST SHOP.

[...]

In the case of winners, the winning will be canceled upon applying for a refund, and participation in the video call is not possible.

[...]

Thanks to the love shown by the fans, PLAVE could come this far.
It was a heart that hoped more people could be together for a long time without burden,
but we didn't convey that heart properly.

As previously guided, we are sharing once again that not only VLAST SHOP but all PLAVE video call events will be operated in the same manner.
We will strive to better support the hearts of fans towards PLAVE.
Thank you.

original post: here

1. This is quite impressive. So it was really randomized?

2. Reimbursing is the right thing to do

3. Wow this is so cool..

4. They do their work well

5. Reimbursing is daebak

6. I can see that they're doing things really thinking about the fans

7. It's a relief they resolved it cleanly

8. Wow this is it

9. They're seriously so good at doing their work

10. Daebak, they actually reimbursed ㅋㅋㅋㅋ

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